“On Friday January 30, 2026, at around 7am, one of the coldest days of the year, I discovered that our furnace stopped working. As I was checking it , it began heating again. Then at approximately 12:30 am January 31, It stopped again and the temperature was dropping fast inside the residence. I started looking for an HVAC company that provided 24hr service. I came across MW Mechanical Services on Google and they had a 5 star rating so I called and left a message. Approximately 10 minutes later I recieved a call from Alyssa who advised that she was on other service calls at this time, but assured me she would respond to my house as soon as possible. To my surprise Alyssa called and told me she was on her way. when she arrived she introduced herself and was very professional. When she took the cover off the front of the furnace it began running, but she continued to try to find out why it had stopped in the first place. She advised that she wanted to make sure we didn't have any problems when she left. while looking over the furnace she advised, that the furnace was installed in 2002. I told her that since it was so old, I would like to get an estimate from her company for a new furnace. She told us a few things to watch out for and assured us that if it happens again we could immedietly call her and she would come back out. It was now 5am. Early that morning we recieved a call from Brian and he told us he could come out on Monday and provide options for replacing the aging furnace. Brian arrived and introduce himself and gave us options he was very kind and professional, he also explained everything in great detail. A big plus was he advised us that they were able to provide 60mo same as cash financing. By Thursday a crew was at my residence at 8am to install a new furnace and ac unit. Caleb, Seth and Nick were also extremely professional and courteous, and they immediately introduced themselves. By the end of the day, both units were installed and the areas were left very clean. We did not get to meet the owner Mark, but we want you to know you have surrounded yourself and your company with some great employees. MW Mechanical also offers a service plan, which we purchased, because it provides peace of mind that twice a year they will contact us to inspect the HVAC unit and make sure everthing is in good operating order. Thank You to all of you. MW Mechanical will continue to be our go to for all our Heating and Air conditioning needs and I will recommed you to everyone I know.”
“Carter was great. Showed up in a timely manner. Completed the necessary work at a high level.
Would definitely recommend.”
“Great team! Left the area clean and neat.
Will schedule the oil furnace maintenance with your company!”
“Seth came out and was very professional . Helped me right away and explained how to fix issue . 100% recommend this company !”
“I had the best experience with MW. I am from WA state and was taking care of my Father's home and had no clue what an oil furnace was. When my boiler started smoking my entire basement up and I had no clue who to call. Luckily, I called MW, and there were beyond accommodating, as I called them several times, lol and they always called my back asap. Tyler was my mechanic, was incredible sweet, excellent/patient at explaining everything to me. They are amazing at what they do, and it is rare to find a company these days like them. Thank you, TYLER!”
“Upon arriving home last night we discovered our furnace was not working. We called and the technician drove over 1.5 hrs to come fix the furnace. Carter was polite and prob the entire time he was dealing with us and the situation. He did a phenomenal job! Thank you Carter!!!!!”
“My steam boiler has had issues with the thermal couple for decades. At the beginning of the heating system it had to be replaced. I feel so excited that Dan and Carter replaced the standing pilot light system with a modern spark igniter.
The Lisa, returned my call at 7am. She was great.
Dan and Carter kept me updated on the progress and finished replacing the whole system by 11am. They are professional, friendly, knowledgeable and they have clean company work clothes.”
“Did a great job and very polite! Also answered any questions I had asked him! I definitely will be a customer for life!!!!”
“Knowledgeable, precise, caring of property and friendly!
Took time to answer questions we had and explained everything.”